info
Investujte zodpovědně. FxPro is not regulated by the JFSA and is not engaging in any action(s) which may be deemed to constitute a solicitation of financial services; this translated page is not intended for Japanese residents.FxPro is not regulated by the Brazilian Securities Commission; this translated page is not intended for Brazilian residents.Investujte zodpovědně.Investujte zodpovědně.CFD jsou složité nástroje a obnáší vysoké riziko ztráty vašich peněz z důvodu pákového efektu. 78.90% retailových investorských účtů ztrácí peníze při obchodování s CFD s tímto poskytovatelem. Měli byste zvážit, zda rozumíte, jak fungují CFD a zda si můžete dovolit vysokou míru rizika ztráty vašich peněz.CFD a sázky na spready jsou složité instrumenty a je s nimi spojeno velké riziko rychlé ztráty peněz díky finanční páce. 80.59% malých investorů ztrácí peníze, když obchodují s CFD a sázkami na spready s tímto poskytovatelem . Měli byste zvážit, zda rozumíte jak CFD a sázky na spready fungují a zda si můžete dovolit riziko ztráty vašich peněz.
FxPro is not regulated by the JFSA and is not engaging in any action(s) which may be deemed to constitute a solicitation of financial services; this translated page is not intended for Japanese residents.FxPro is not regulated by the Brazilian Securities Commission; this translated page is not intended for Brazilian residents.Investujte zodpovědně: Obchodování CFD zahrnuje značná rizika.

Pracujte s námi

Vždy vyhlížíme talentované jedince, kteří mohou působit v dynamickém a inovativním pracovním prostředí. Každého jednotlivého zaměstnance vidíme jako nepostradatelnou součást týmu.

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Světová účast
Staňte se součástí rostoucího mezinárodního týmu:
Kanceláře v Limassol, Londýně, Monaku a Nassau s 200+ zaměstnanci FxPro 22 národností
Nediskriminující a rovné příležitosti
Konkurenceschopný balíček odměn
Fitness centrum v domě
Lékařské schéma
Exkluzivní systém slevových karet
  • Dlouhodobý profesní a osobní rozvoj
  • Sponzorství vzdělávání spojeného s prací
  • Možnosti pro kariérní růst
  • Podpůrný fond
  • Jídlo a nápoje zdarma v místí jídelně
  • 13. plat
15+ let zkušeností
4 kanceláře
200+ zaměstanci
22 národnosti
17 mluvené jazyky
ADMINISTRATION
Receptionist
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Welcome visitors by greeting them, in person or on the telephone; answer or refer inquiries
  • Maintain employee and department directories
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Receive and sort daily mail/deliveries/couriers
  • Ensure the smooth operation of the conference rooms
  • Manage all travel arrangements for the management and other employees for business purposes
  • Keep records for the company’s stationery order and stock
  • Provide secretarial assistance to the management and other employees such as filing, typing, scanning, printing and binding documents
  • Liaise with the medical provider
  • Update the information on the company’s discount scheme
Requirements
  • Diploma/Certificate in Secretarial/Administration studies
  • Minimum 2 years of experience in a similar position
  • Excellent command of the Greek and English language
  • Computer literacy with very good working knowledge of Microsoft Office applications
Benefits
  • Competitive salary including a 13th salary
  • Medical insurance
  • Provident fund
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with a personal trainer
  • Discount card for several services and products
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BUSINESS DEVELOPMENT
Business Development Manager (Malaysia)
Limassol, Cyprus or Malaysia
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus or Malaysia
Responsibilities
  • Builds market position by locating, developing, defining, negotiating and closing business relationships in the Malaysian market
  • Seeks out and builds new business for FxPro
  • Identifies ideas by researching industry and related events, publications and announcements in the Malaysian market
  • Closes new business deals by coordinating requirements, developing and negotiating contracts, integrating contract requirements with business operations
  • Maintain good working relationships with existing and new clients
Requirements
  • University degree in a relevant field
  • Excellent knowledge of the English and Malay
  • 2+ years of recent working experience in a similar position in the financial sector
  • Ability to travel is a must
Location
  • The position can be based in Limassol, Cyprus or Malaysia
Benefits
  • Competitive salary including a 13th salary
  • Relocation package (if applicable)
  • Visa arrangements for the employee and family members (if applicable)
  • Medical and life insurance
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with a personal trainer
  • Provident fund
  • Discount card for several services and products
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Senior Business Development Manager
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Identify sales targets and leaders of opinion
  • Present our products and services to new clients
  • Conduct market research on a regular basis
  • Identify key markets and provide with the input
  • Build strategies for specified markets
  • Plan webinars and promotions for targeted markets
  • Maintain good working relations with existing and new clients
  • Arrange meetings with existing and prospective contacts
  • Attend major industry events
  • Document business development activities
Requirements
  • Bachelor’s degree in Business Administration or any other related field
  • Fluent English, Arabic and French; any additional language is an advantage
  • 2+ years in a similar role or as the head of a region within the financial sector
  • Computer literacy with good working knowledge of Microsoft Office apps
  • Ability to work under pressure, face constant challenges, adopt to changes
  • Ability to work extra hours if necessary
  • Keep pro-active position in running a business
  • Ability to travel is a must
Benefits
  • Competitive salary including a 13th salary
  • Relocation package (if applicable)
  • Visa arrangements for the employee and family members (if applicable)
  • Medical and life insurance
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with a personal trainer
  • Provident fund
  • Discount card for several services and products
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DEALING
Dealer
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Monitoring the foreign exchange trading portfolio in all currencies, ensuring the company is within approved limits, policies, and procedures
  • Providing key parties with daily trading statistics
  • Keeping up to date with currency fluctuations through both fundamental and technical analysis
  • Maintaining close relationships with Liquidity and Data Providers
  • Maintaining close relationships with internal supporting departments such as IT, Marketing, Business Development
  • Providing excellent customer support by responding to inquiries, providing rates, and assisting with technical matters as well as executing client trades (when/where needed)
  • Maintaining deal recording and P&L on a daily basis
Requirements
  • University Degree in Economics, Accounting, Finance, Maths or other related fields
  • Minimum 2 years of relevant working experience is a must
  • Excellent command of the English language
  • Proficient with computer systems and Microsoft Office applications (e.g. Microsoft Excel)
  • Very good numerical and analytical skills
  • Good communication and interpersonal skills
  • Genuine interest in the financial markets
  • Ability to work in shifts, on a weekly basis, Monday to Friday (08:00 – 16:00, 16:00 – 00:00, 00:00 – 08:00)
Benefits
  • Competitive salary including a 13th salary
  • Medical and life insurance
  • Provident fund
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with a personal trainer
  • Discount card for several services and products
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IT
Business Analyst
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Evaluate business processes, analyze requirements, uncover areas for improvement and development
  • Study system capabilities; design modifications; construct workflow charts and diagrams
  • Write technical specifications
  • Collaborate with key stakeholders to define, develop, shape and refine requirements
  • Develop test strategies, document test scenarios, and coordinate the execution of test scripts
  • Conduct research on industry best practices and standards to implement product improvements continuously
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Conduct and coordinate product, market, operational and related research to support strategic and business planning
  • Interpret and evaluate research data to develop data driven business analyses and projections
  • Perform weekly and monthly reviews and analyses of current processes using operational metrics and reports
  • Create informative, actionable reporting that highlights relevant business trends and opportunities for improvement
Requirements
  • University Degree in Computer Science or other IT related fields
  • At least 5 years of experience in a similar role
  • Detail - oriented, analytical mindset
  • Excellent documentation skills
  • Advanced technical skills
  • Software maintenance experience
  • Fundamental analytical and conceptual thinking skills
  • Excellent planning, organizational, and time management skills
  • Proven history of leading and supporting successful projects
  • Strong team player
  • Focused on process improvement
  • Ability to work under pressure
  • Problem - solving and critical thinking
Benefits
  • Competitive salary including a 13th salary
  • Relocation package(if applicable)
  • Visa arrangements for the employee and family members(if applicable)
  • Medical and life insurance
  • Provident fund
  • Free meals and beverages at the in -house cafeteria
  • In - house gym with a personal trainer
  • Discount card for several services and products
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Node.js Developer
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Working as part of a team developing applications and services using Agile development methods
  • Building back - end services for payments / banking processing and CFD trading
  • Integration with internal and third - party systems
  • Writing reusable, testable, secure and efficient code
  • Design and implementation of low - latency, high - availability and performant applications
  • Investigating and resolving various incidents related to many systems as and when needed, as well as conducting industry research and providing recommendations for emerging trends
Requirements
  • University Degree in Computer Science or other IT - related engineering disciplines
  • At least 3 years of experience in a similar role
  • Excellent command of the English language
  • Strong proficiency with JavaScript and / or TypeScript
  • Understanding the nature of asynchronous programming and its quirks and workarounds
  • Integration of multiple data sources and databases into one system
  • Understanding fundamental design principles behind a scalable application
  • Creating database schemas that represent and support business processes
  • Implementing automated testing platforms and unit tests
  • Proficient understanding of code versioning tools, such as Git
  • Basic understanding of front - end technologies
  • Passion to work in a fast - paced, demanding and multicultural environment
It is your advantage if you have
  • Previous experience within Financial Services
  • Understanding of Node.js frameworks such as Express.js, Koa, Hapi, Lodash
  • Knowledge of Microservices Architecture
  • Knowledge of Greek or / and Russian language
Benefits
  • Competitive salary including a 13th salary
  • Relocation package(if applicable)
  • Visa arrangements for the employee and family members(if applicable)
  • Medical insurance
  • Free meals and beverages at the in -house cafeteria
  • In - house gym with a personal trainer
  • Provident fund
  • Discount card for several services and products
  • Awesome job that can grow with you
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Senior .Net Developer
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Design and implementation of software products with microservices architecture
  • Design and implementation of database aware applications with MS SQL
  • Development of time-critical services with .NET using multi-threading technologies
  • Testing and management tools implementation
  • Collaborating with the management, stakeholders and team members in order to meet strict deadlines
  • Reviewing, maintaining and improving existing systems
Requirements
  • University degree in Computer Science or any other IT-related fields
  • Excellent command of the English language
  • At least 3 years of experience working as a C# developer
  • In-depth knowledge of .NET platform
  • Ability to develop robust multithreaded applications
  • Experience in working with SQL databases
  • Deep knowledge of S.O.L.I.D. principles of OOD
It is your advantage if you have some experience in the below:
  • Financial trading/trading platforms development
  • Experience in .Net Core development for Linux
  • Experience in containerized application development
  • In-deep understanding of Kubernetes
  • Experience in web service development using ASP.NET Core
  • Performance optimization skill, including profiling and analysing process dumps
  • C++ programming skills
  • Experience in Windows desktop application development using WPF
  • Experience in developing applications with communication protocols and brokers (sockets, ZeroMQ, ActiveMQ/JMS) and data serialization
Benefits
  • Competitive salary including a 13th salary
  • Relocation package (if applicable)
  • Visa arrangements for the employee and family members (if applicable)
  • Medical insurance
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with a personal trainer
  • Provident fund
  • Discount card for several services and products
  • Awesome job that can grow with you
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Senior Front-End Developer (Angular)
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Design and develop flexible front-end solutions within the current infrastructure
  • Collaborate with involved teams during design, development, and release process
  • Develop Single-page applications using cutting-edge web technologies
  • Proactively investigate issues and offer technical improvements for the applications
  • Perform code reviews for other team members
Requirements
  • Good command of the English language(speaking / writing)
  • 3 + years of continuous development as a Front - End Developer
  • Solid knowledge of SPA frameworks(preferably Angular 2.0 +)
  • Client - side design patterns
  • Understanding Git version control software
  • Understanding RESTful web services
  • Understanding features of Typescript
  • Be familiar with CI / CD process and tools
  • Be familiar with code review procedure
  • Knowledge of .Net framework and OOP/ SOLID is an advantage
  • Ability to study and apply up - to - date technologies to improve company processes / product
  • Hands - on Agile Software Development approach
  • Bachelor’s Degree in Computer Sciences or any other related fields
Benefits
  • Competitive salary including a 13th salary
  • Relocation package (if applicable)
  • Visa arrangements for the employee and family members (if applicable)
  • Medical and life insurance
  • Provident fund
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with a personal trainer
  • Discount card for several services and products
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Senior QA Engineer
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Functional and performance testing of client-side and server-side products with maximum automation
  • Reviews of tests done by other team members, bugs verification and regression tests automation
  • Interaction with the development and support teams in order to improve the product quality
Requirements
  • University Degree in Computer Science or other IT related fields
  • Minimum of 3 years of experience as a Software Tester or Quality Assurance Engineer
  • Excellent command of the English language
  • Knowledge of methods and processes used in software quality assurance
  • Passion to work in a fast-paced, demanding and multicultural environment
It is your advantage if you have some experience in the below:
  • Java programming
  • C# programming
  • Test automation
  • Agile methodology
  • SQL
  • Linux
  • CRM or ERP
  • Forex or/and Banking industry
Benefits
  • Competitive salary including a 13th salary
  • Relocation package (if applicable)
  • Visa arrangements for the employee and family members (if applicable)
  • Medical and life insurance
  • Provident fund
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with a personal trainer
  • Discount card for several services and products
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Senior System Administrator
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Responsible for capacity, storage planning, and database performance
  • Review Application Logs
  • Manage monitoring systems
  • Maintain inventory and asset configuration documentation
  • Interact with customers and staff at the technical level, as required
Requirements
  • University degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
  • Excellent command of the English language.Greek and / or Russian is an advantage
  • 3 - 5 years managing servers network administration, or system administration
  • Solid knowledge of MS SQL databases and DataBase high availability and replication technologies
  • Solid understanding of Microsoft Active Directory
  • Working knowledge of virtualization, Hyper - V, or equivalent
  • Experience with Cloud platforms like Azure and Amazon AWS
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Sound knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
  • Proven track record of developing and implementing IT strategy and plans
  • Solid understanding of Microsoft Active Directory
  • Experience with scripting and automation tools
  • Ability to respond to help desk requests after hours on a limited basis as well as occasional weekend maintenance
  • System administration and IT certifications, Microsoft, or other network related fields are a plus
Benefits
  • Competitive salary including a 13th salary
  • Relocation package(if applicable)
  • Visa arrangements for the employee and family members(if applicable)
  • Medical and life insurance
  • Provident fund
  • Free meals and beverages at the in -house cafeteria
  • In - house gym with a personal trainer
  • Discount card for several services and products
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In-house Lawyer
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Providing legal advice to the FxPro(the ‘Company’) employees, the Company’s management team and the Company’s Board of Directors for any legal matters that may arise
  • Ensuring the legality of the Company’s business practices and the Company’s compliance with applicable rules and regulations
  • Researching, anticipating and guarding the Company against legal risks
  • Drafting, revising, negotiating and concluding any type of legal agreements
  • Liaising directly with the Cyprus Registrar of Companies and other national and international governmental or other authorities
  • Developing Company policies on an array of matters
  • Assessing the impact of forthcoming regulations issued on national, European and international level
  • Serving as the primary legal support in relation to intellectual property(including trademark) issues
  • Becoming involved in any ad - hoc projects and provide advice accordingly
Requirements
  • Law degree
  • Excellent command of the English language
  • 4 + years of experience; experience in the financial services or other related industry is an advantage
  • Experience in a regulated environment will be considered an advantage
  • Well - developed analytical and problem - solving skills
  • Ability to work in a dynamic and multicultural environment
  • Communication skills, organizational skills, juggling numerous priorities under strict deadlines, analytical skills
Benefits
  • Competitive salary including a 13th salary
  • Relocation package and a working visa for the employee and the family members(if applicable)
  • Provident fund
  • Medical insurance and life assurance
  • Discount card for several services and products
  • In - house gym with a personal trainer
  • Free meals and beverages at the in -house cafeteria
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MARKETING
Facebook User Acquisition Officer
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
You will:
  • Manage and scale paid acquisition campaigns to grow userbase profitably
  • Monitor, optimize and report on campaign performance on an ongoing basis
  • Identify optimization opportunities to help improve performance
  • Develop, execute and analyse A/B tests on creatives and landing pages
  • Collaborate with design, product and data analytics teams to develop effective acquisition strategies
  • Communicate campaign performance and test results to the broader marketing team and executives
  • Help with development of analytical tools, technologies and processes to drive efficiency across the Marketing team
You are:
  • Accountable. Your program’s performance rests on your shoulders
  • Team player. You thrive in a team environment where each person takes ownership to achieve a greater shared goal. Your efforts should elevate the company as a whole
  • Metric driven. You feel comfortable working with numbers and finding trends to exploit
  • Motivated. You enjoy making a measurable impact on your team and the greater company
  • Resourceful. You look to sharpen your tools and learn about the best practices in the industry. You leverage internal and external resources to find new growth tactics
  • Execution oriented. You aggressively prioritize speed/action for delivering results
You have:
  • 3+ years of user acquisition or mobile media buying experience, with a strong track record of measurable results
  • Experience with Facebook as a top marketing channel
  • Understanding of advert attribution and tracking
  • Strong analytical skills and creative thinking
We offer:
  • Competitive compensation package including a 13th salary
  • Relocation package and visa arrangements for the employee and their family members (if applicable)
  • In-house gym with personal trainer
  • Free meals and beverages at the in-house cafeteria
  • Medical and Life insurance
  • Provident fund
  • Company Discount Card for various products and services
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Marketing Specialist
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities:
  • Brainstorm and develop ideas for creative marketing campaigns
  • Assist in outbound or inbound marketing activities
  • Develop unique content for different marketing campaigns
  • Conduct copy-editing and proof reading of articles and other web content
  • Write transcripts for company videos
  • Undertake individual tasks of a marketing plan as assigned
Requirements:
  • Bachelor’s Degree in Marketing, Communications, Journalism or another related field
  • Native English language
  • Computer literacy with good working knowledge of Microsoft Office suite
  • 1+ years of experience in marketing is an advantage
  • Impressive writing and editing skills with the ability to adapt content style and tone for specific audiences
  • Skills to cultivate subject matter experts and create the followers necessary to execute on schedule
  • Ability to identify new opportunities and take the required action with minimal direction or oversight
  • Demonstrable understanding of digital distribution channels and basic performance measurements
  • Natural curiosity about how technology assists its users
Benefits:
  • Competitive compensation package including a 13th salary
  • Medical and Life insurance
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with a personal trainer
  • Provident fund
  • Company Discount Card for various products and services
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Motion Designer (Facebook)
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
You will:
  • Take broad, conceptual ideas and turn them into something useful and valuable for our millions of users
  • Design flows and experiences that are incredibly simple and elegant for Facebook
  • Seek out creative, design-led solutions to challenging problems
  • Partner with other designers and engineers to oversee the user experience of new features ad products, from conception until launch
  • Think about creative strategy and vision at a high level (not just 'how it should look' but 'what we should build')
You are:
  • Team player. You thrive in a team environment where each person takes ownership to achieve a greater shared goal
  • Motivated. You enjoy making a measurable impact on your team and the greater company
  • Resourceful. You look to sharpen your tools and learn about the best practices in the industry. You leverage internal and external resources to find new growth tactics
  • Execution oriented. You aggressively prioritize speed/action for delivering results
You have:
  • University degree
  • Excellent command of the English language
  • 4+ years of experience in designing, building and shipping quality apps across a variety of platforms and form factors
  • 3+ years of experience in interaction and visual design
  • Knowledge and experience with various 3D modelling software
  • Computer literacy with good working knowledge of Microsoft Office suite
  • A portfolio showcasing your work
We offer:
  • Competitive compensation package including a 13th salary
  • Relocation package and visa arrangements for the employee and their family members (if applicable)
  • In-house gym with a personal trainer
  • Free meals and beverages at the in-house cafeteria
  • Medical and Life insurance
  • Provident fund
  • Company Discount Card for various products and services
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PPC Specialist
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Creation, maintenance and optimization of advertising campaigns in Google Ads (AdWords), Yandex Direct, Yahoo and Bing
  • Writing advertisements, downloading and launching advertising campaigns (Direct Commander, AdWords Editor)
  • Analysing efficiency and optimization of current advertising companies (CPC, CPO, ROI, CAC)
  • Preparing reports on advertising campaigns
  • Working with optimization systems and generating ads (C50)
  • Conducting A/B-tests
  • Working with analytics tools such as Yandex Metrics, Google Analytics, Google Data Studio, DoubleClick Search will be an advantage
Requirements
  • University degree in Marketing, Communications, Journalism or another related field
  • Good command of the English language
  • Google Ads certification
  • 2+ years of experience in advertising campaigns in Google Ads (AdWords) and Yandex Direct
Benefits
  • Competitive salary including a 13th salary
  • Relocation package
  • Visa arrangements for the employee and family members (if applicable)
  • Medical and life insurance
  • Provident fund
  • Free meals and beverages at the in-house cafeteria
  • In-house gym with personal trainer
  • Discount card for several services and products.
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OPERATIONS
Back Office Officer
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Process applications for the opening of new client’s accounts into the Company’s software
  • Amend existing Client Accounts(i.e.Valid Documents, updated information)
  • Amend client’s accounts(e.g.leverage, profile etc.) into the Company’s software
  • Process Power of attorney’s sent by clients
  • Provide information to Clients and prospects regarding the Company and guiding them on how to open an account
  • Implement strong Know Your Client procedure to all potential and existing Clients
  • Validate provided documentation with an independent third party electronic verification provider(e.g.World Check, etc.)
  • Ensure that all necessary documentation is collected and update the Company’s software about the collection of these documents
  • Keep client records(i.e.agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form
  • Forward financial matters and requests to the Accounting Department
  • Liaise with the Head of Back Office for any queried issues
  • Assist in answering all emails received from clients regarding queries on corporate account opening process as well as amending existing accounts
  • 8 hour rotation of shifts 08: 00 - 16: 00, 09: 00 - 17: 00, 16: 00 - 00: 00
Requirements
  • University Degree is an advantage but not a must
  • Excellent command of the English language
  • Computer literacy with very good working knowledge of Microsoft Office applications
  • Focused, detail orientated, problem solver
  • Any knowledge of FX industry is considered an advantage
Benefits
  • Competitive salary
  • 13th salary
  • Provident fund
  • Medical insurance
  • Discount card for several services and products
  • In - house gym with a personal trainer
  • Free meals and beverages at in -house cafeteria
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Customer Support Officer
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Deliver service and support to customers through live chats, emails and phone calls
  • Provide answers to customers by identifying problems, researching answers and guiding customer through corrective steps
  • Handle and resolves customer complaints
  • Provide information to customers in regard to Company’s services and products
  • Provide quality service and support in a variety of areas including but not limited to System/technical troubleshooting, Login/Account issues, Accounting (deposits and withdrawals) and overall trading enquiries
  • Maintain a balance between Company policy and customer benefit in decision making. Handling issues in the best interest of both customer and Company
  • Inform customers about internal regulations and procedures of Company
  • Follow up on the progress of the response to the customer
  • Perform general Back Office and Clients Accounting Department duties during night/evening shifts, update Customer records
  • Ensure that all duties are done so in line with the necessary KYC, AML, and Due diligence controls
  • Provide feedback on the efficiency of the customer service process
Requirements
  • University Degree is an advantage but not a must
  • Excellent command of the English language
  • Computer literacy with very good working knowledge of Microsoft Office applications. Fast typing
  • Flexible, outgoing, problem solving skills, excellent communication skills
  • Any knowledge of FX industry is considered an advantage
  • Ability to work in shifts on a rotation basis (00:00-08:00, 08:00-16:00, 16:00-00:00)
Benefits
  • Competitive salary
  • 13th salary
  • Provident fund
  • Medical insurance
  • Discount card for several services and products
  • In-house gym with a personal trainer
  • Free meals and beverages at in-house cafeteria
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Customer Support Officer (Chinese language)
Limassol, Cyprus
Full-time | Agios Sylas, Ypsonas, Limassol, Cyprus
Responsibilities
  • Deliver service and support to customers through live chats, emails and phone calls
  • Provide answers to customers by identifying problems, researching answers and guiding customer through corrective steps
  • Handle and resolves customer complaints
  • Provide information to customers in regard to Company’s services and products
  • Provide quality service and support in a variety of areas including but not limited to System/technical troubleshooting, Login/Account issues, Accounting (deposits and withdrawals) and overall trading enquiries
  • Maintain a balance between Company policy and customer benefit in decision making. Handling issues in the best interest of both customer and Company
  • Inform customers about internal regulations and procedures of Company
  • Follow up on the progress of the response to the customer
  • Perform general Back Office and Clients Accounting Department duties during night/evening shifts
  • Update Customer records
  • Ensure that all duties are done so in line with the necessary KYC, AML, and Due diligence controls
  • Provide feedback on the efficiency of the customer service process
Requirements
  • University Degree is an advantage but not a must
  • Native Chinese and good command of the English language
  • Computer literacy with very good working knowledge of Microsoft Office applications. Fast typing
  • Flexible, outgoing, problem solving skills, excellent communication skills
  • Any knowledge of FX industry is considered an advantage
  • Ability to work in shifts on a rotation basis (00:00-08:00, 08:00-16:00, 16:00-00:00)
Benefits
  • Competitive salary
  • 13th salary
  • Provident fund
  • Medical insurance
  • Discount card for several services and products
  • In-house gym with a personal trainer
  • Free meals and beverages at in-house cafeteria
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Peter Aust
HEAD OF OPERATIONS
FxPro je skvělým místem kde můžete pracovat, protože se jedná o tavící kotlík různých kultur a ambicí. Naše multikulturní pracovní síla odráží globální charakter naší společnosti a naši schopnost nabízet své produkty a služby každému klientovi v jeho rodném jazyce.

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